How to Engage Authentically with Communities

Advice for Nonprofit Organizations and Foundations Engaging with Communities

Earlier this month we released our field guide Sharing Power with Communities, a tool for nonprofits and foundations experiencing challenges or looking for new ways to authentically engage communities in furthering their mission. The guide includes principles, models, strategies, common pitfalls, and resources.

One of the models featured in the field guide highlights a community led research process with Child Care Aware of America, a national nonprofit focused on quality and affordable child care. The organization partnered with Community Wealth Partners to facilitate a Parent Listening Team of parent leaders representing a diverse spectrum of families across the nation while prioritizing the voices of those that had faced the greatest personal barriers to accessing affordable, quality child care in their communities.

In this interview, Walter Howell, Associate Director at Community Wealth Partners sat down with one of the parent and community leaders, Fay Pierce to discuss what it felt like to participate in the process and her 3 critical steps nonprofits and foundations should consider when working with communities.

Full Interview featuring Fay Pierce, Parent and Community Leader Interviewed by Walter Howell, Associate Director at Community Wealth Partners

Here is the full interview featuring Community Leader, Fay Pierce and Associate Director at Community Wealth Partners, Walter Howell.

Sharing Power with Communities: A Field Guide Conversation

Normalizing Rest on the Road to Recovery in the Social Sector

The power and impact of workplace sabbaticals have become increasingly relevant following the Great Resignation and burn out of employees across sectors. Reported benefits of sabbaticals include improved wellbeing, increased focus and engagement, and reduced turnover. Despite these reports, sabbaticals remain a privilege offered by some 16% of employers.. A report by Givebutter finds that “1 in every 10 employees working for a nonprofit, a large portion of our nation’s workforce, are feeling overworked, under-resourced, and disengaged. Leaders (60%) report feeling “used up” at the end of the workday.”  

“Grind culture”, or the celebration of working long hours and being constantly connected to work, is a trait of white supremacy culture. Systemic inequities in funding Black, Indigenous, people of color led organizations result in leaders of color having to stretch themselves thin with limited resources to invest in rest and well-being for themselves and their teams. Organizations such as the BIPOC-ED Coalition and advocates like Tricia Hersey, Founder of  The Nap Ministry are lifting up the dangers of glorifying work without rest. These and other leaders are encouraging the social sector to create space for rest and restoration through sabbaticals at all levels. As the sector continues to raise awareness around the need for rest, foundations are funding sabbaticals for nonprofit leaders while centering leaders of color specifically. 

Community Wealth Partners has a sabbatical policy in place for staff who have worked at the firm for 10 years. We took time to reflect on rest through sabbatical at Community Wealth Partners in an intimate conversation with our CEO, Amy Celep, Associate Director, Rachel Hutt, and Senior Director, Amy Farley. The following audio clips were recorded with intention to reflect on their sabbatical experiences, challenge our thinking as a firm, and share what we are wrestling with in an effort to normalize conversations around rest in the sector.  

It is important to note that to date only 4 people have been beneficiaries of sabbaticals at our firm so far, all of which are white women. As we continue the discussion around rest, we are examining our own policies to determine what changes we might need to make to ensure our team members experience time away from work for rest and recovery.  

Below are some questions we are holding as it relates to the future of rest through sabbatical. We encourage you to reflect on these questions and continue the dialogue with your colleagues, friends, and family. 

How would our work be impacted if we normalized rest as fuel on the road to changemaking in the sector? 

What practices could we examine within our organization to normalize rest? 

What do our colleagues of color need to feel supported in taking time to rest? 

Parking Lot Conversations at Community Wealth Partners | Rest Through Sabbaticals

Amy Celep, CEO, Rachel Hutt, Associate Director, and Amy Farley, Senior Director share their reflections on sabbatical and the importance of rest on the road to equity.

What is the history and thought behind the sabbatical program at Community Wealth Partners?

Amy Celep, CEO

What did you do during your sabbatical? 

Amy Farley, Senior Director

What were your big “Ah-ha” moments during sabbatical?

Amy Farley, Senior Director

Rachel Hutt, Associate Director

Looking back, what did sabbatical give you?

Amy Farley, Senior Director

What are your observations of team members when they return from sabbatical?

Amy Celep, CEO

What role did your colleagues play during your sabbatical?

Amy Celep, CEO

Rachel Hutt, Associate Director

What are your observations around sabbaticals in the field?

Rachel Hutt, Associate Director

Amy Celep, CEO

Amy Farley, Senior Director

Historically, white women have been the beneficiaries of sabbaticals at CWP. What are your thoughts around that and what changes might you consider moving forward?

Amy Celep, CEO

Sharing Power With Community Members: Perspectives from Rochester-Area Funders, Nonprofits, and Parents

Engaging people with lived experiences can strengthen nonprofits’ and foundations’ work and build community power, but it also can cause harm and deepen mistrust if not done well. As foundations and nonprofits strive to center community members and look to them as experts, many struggle to engage with them in meaningful ways.

In Rochester, New York, there is a growing movement to center parents’ knowledge and perspective in programs and services that support the health and well-being of children. For more than two decades, the National Parent Leadership Institute (NPLI) has worked with parents across the country to help them build skills and knowledge to advocate for their children and families and have a voice at decision-making tables.

When the Greater Rochester Health Foundation wanted to engage parents in updating its Healthy Futures grantmaking strategy, the foundation partnered with NPLI to bring parents into the work. At the same time, the foundation worked with NPLI to help a small group of nonprofit grantees learn how they could center parent voice in their organizations. Since those initial steps, the foundation has worked to center community voice in all areas of its work, and supported a growing number of grantees in doing the same.

The following videos share the perspectives of staff members of Greater Rochester Health Foundation, NPLI, and University of Rochester Medical Center (a grantee) as well as Rochester-area parents who have received training from NPLI and work in partnership with the foundation and University of Rochester. In these clips you will hear why sharing power with community matters, the difference it makes to programs and strategies, and advice for funders, nonprofit leaders, and community members.

What Does Parent Leadership Look Like in Action?

Carolyn Lee-Davis of NPLI and parent leader facilitators Toyin Anderson and Maria Dalmau describe NPLI’s approach and how it contributes to stronger organizations, stronger communities, and better solutions.

What is NPLI and a parent leader facilitator?

Why is empowering parents important?

What should organizations who want to engage parents consider?

What steps can parents take to become advocates for their children and communities?

How Can Nonprofits Authentically Partner with Parents? What Difference Does It Make?

Linda Alpert-Gillis, ph.D., of University of Rochester Medical Center and parents Toyin Anderson, Maria Dalmau, and Jason McDonald discuss how they have worked together to help the Pediatric Behavioral Health & Wellness department better meet the needs of patients and their families.

Why is it important for organizations to engage parents?

What qualities are important to be a parent advocate?

What are the barriers to authentic engagement?

How does authentic engagement impact nonprofit leaders and organizations?

How does authentic engagement impact parents and families?

How Can Funders Authentically Partner with Parents? What Difference Does It Make?

Parent leader Toyin Anderson and Greater Rochester Health Foundation staff Danette Campbell-Bell, Anita Black, and Matthew Kuhlenbeck reflect on lessons they’ve learned through partnering together and advice they’d offer funders interested in engaging community in similar ways.

What have you learned through the experience of creating a closer partnership between parents and the foundation?

How did you rethink processes and roles?

What impact have you seen result from authentically engaging parents?

What advice would you offer funders looking to engage community more authentically?

Conversations with the Arizona Community Foundation

The Arizona Community Foundation has been on a journey to redefine how they measured impact and respond amid the pandemic. In this series of one-minute videos, you can hear some quick takes from Steve Seleznow (President and CEO of the Arizona Community Foundation) on community foundations’ value proposition, impact measurement, their role during times of crisis, and equitable grantmaking amid COVID-19. Watch the videos here and below, and read a more in-depth Q&A with Steve on these topics here.

How might community foundations think about their value proposition?

“[Donors] choose to work with us because they want that relationship and they believe there’s value in the relationship we have and there’s value in our ability to share our community knowledge to help them achieve what they want in the community.”

How might community foundations think about measuring impact?

“There are certain things I think I can measure from our grantmaking, … and there are many things that I know to my heart are really great work and are having some level of impact that I don’t think I can measure.”

What role should community foundations play during times of crisis?

“At the heart of a community foundation is the middle name: community. So when our community is in distress, as one of our core values requires us to do, we have to be nimble. We have to respond to what the community tells us.”

How can COVID-19 rapid response funds lead to more equitable grantmaking?

“Through this process, many new nonprofits that typically weren’t on our radar and probably never got a grant from us in the past now got on our radar.”


Read the full conversation here.